Are you highly organised, customer-focused, and ready to take ownership of end-to-end deployments? This is a fantastic opportunity to join a fast-growing business that is committed to delivering exceptional service to its clients.
About the Role
We are seeking a motivated Deployments Coordinator to manage the installation, removal, and relocation of devices, ensuring a seamless experience for customers and internal stakeholders. You will coordinate deployment requests, liaise with third parties, track progress, and deliver accurate updates while maintaining a high standard of service.
Key Responsibilities
- Arrange device installations, removals, and relocations in a timely and professional manner.
- Liaise with internal teams, contractors, and third-party providers to manage deployment requests.
- Track milestones, update case comments, and ensure clear communication with all stakeholders.
- Provide accurate and proactive responses to queries from customers and colleagues.
- Monitor emails and ensure requests are processed efficiently.
- Test deployments for quality assurance.
- Contribute to team discussions and knowledge sharing.
- Build strong relationships with merchants and stakeholders to instill confidence.
What We're Looking For
- Strong communication skills (written and verbal) with the ability to build positive relationships.
- Excellent organisational and time management skills with proven multitasking ability.
- Strong attention to detail and commitment to delivering high-quality work.
- Ability to work effectively both independently and as part of a team.
- Proficiency with PC systems and the ability to follow written processes.
- Previous experience in administration, customer service, or coordination roles is highly regarded.
What's in it for you?
You'll be part of a collaborative and supportive team where initiative, attention to detail, and customer service excellence are recognised and valued. This role offers the chance to contribute to a growing business while developing your skills in a fast-paced environment.
Apply Now
If you're a proactive and organised professional who thrives on delivering outstanding service and enjoys coordinating projects from start to finish, we'd love to hear from you. For a confidential discussion call Alanna 0408 410 474.