Customer Service Officer - Join a Sustainable, Award-Winning Company!
Location: Dingley, VIC
Employment Type: Full-time, Permanent

Are you an organised, detail-oriented professional who loves providing exceptional customer service? Do you want to work for a company that values sustainability, innovation, and a friendly, supportive team culture?

We're looking for a Customer Service Officer to join a fantastic Australian-owned company, renowned for producing high-quality packaging solutions for over 60 years. With award-winning design, manufacturing excellence, and a commitment to the environment, this company truly understands the market-and their customers.

The job:

• Accurately process sales orders in the system and verify invoices.
  
• Liaise with customers, internal teams, and production staff to ensure smooth order fulfilment.
  
• Coordinate transport, deliveries, and third-party warehouse partners.
  
• Support the sales team and provide exceptional service to a blue-chip client base.
  
• Attend planning meetings, generate reports, and assist with general administrative tasks.
  

What We're Looking For:

• Previous experience in customer service, order management, or sales support.
  
• High attention to detail and strong data entry accuracy.
  
• Excellent communication skills and the ability to manage multiple tasks.
  
• Proficiency in Microsoft Office; ERP experience is a bonus.
  
• Experience in packaging or manufacturing is advantageous-but not essential!
  

Why You'll Love It:

• A friendly, collaborative small team that values long-term staff.
  
• Work hours: 8:30am-5:00pm Mon-Thurs, finishing at 4:00pm on Friday.
  
• 5-6 weeks annual leave per year.
  
• Work with a company that genuinely cares about sustainability, quality, and their people.
  

If this sounds like your next step, apply now!
Or email Cheryl.koller@conquestrg.com.au