General Enquiries
What Are Your Hours Of Operation?
Our standard business hours are 9:00am – 5:00pm; however, our dedicated temp team are available 24/7 for any urgent staff requests or candidate and client queries.
Are There Particular Industries That Conquest Specialises In?
Conquest is a generalist recruitment agency and offers services in all industries.
What Locations Does Conquest Service?
Conquest offers services locally, nationally and overseas.
How Many Referees Do You Conduct?
On average, we conduct two referees per candidate.
Clients
How Much Do You Charge For Your Services?
This is dependent on the level of service and the position we are assisting with. For permanent placement services, we charge a percentage of the annual salary package. For temporary positions we pay our workers according to the relevant industry award plus Superannuation and add a small fee which covers payroll tax, workcover and public liability.
Do You Offer A Guarantee On Permanent Placements?
We will offer a replacement to the value of the original placement, if a permanent engagement or business arrangement is lawfully terminated within three (3) months of the commencement date. Please refer to our terms and conditions of business for further information.
If I Request Your Services, Do I Still Pay For Your Services Even If You Don’t Find A Suitable Candidate?
NO! We will perform all advertising, shortlisting, interviewing, skills testing and reference checks without you having to pay a cent. You will not incur any fees until a successful candidate is placed with your company.
Are You Really Available For Labour Hire 24 Hours A Day, 7 Days A Week?
YES. Once you sign with us, we are available to you any time, any day. If you require an urgent fill-in or extra staff urgently, we will find someone for you as soon as possible as long as we have a suitable candidate.
Are Your Candidates Drug Tested?
Not every candidate is drug tested, however, if this is a pre-requisite you require, we can arrange this for you.
How Long Does It Usually Take To Find Staff?
Most of our clients start receiving resumes within 24 hours of requesting our services, depending on the complexity of the position.
Do You Conduct Skills Tests On Candidates?
We use a complex database with over 1,500 skills tests. Assessments range from basic to advanced levels and include topics such as Accounting, Behavioural, Software, Technical, and Clerical, Industrial, Legal and many more. We can recommend suitable assessments for candidates to complete or you can request to see a list of available tests.
Candidates
Do You Only Advertise Real Jobs?
Absolutely. We don’t waste our valued time posting positions that aren’t real. When you see a vacancy advertised with Conquest, it is 100% genuine.
Do I Need To Be Unemployed To Use Your Sevices?
You do not need to be unemployed to register. Your details will be kept confidentially on our database and can be removed at any time at your request.
Does Conquest Charge A Fee To Help Me Look For Work?
NO! Conquest offers a free service to candidates.
What Is The Best Way For Me To Find A Job Through Your Agency?
We regularly post our positions on our website, Seek, LinkedIn and social media. You can sign up for job alerts through our website to ensure you don’t miss any opportunities.
I Have Recently Started Work With One Of Your Clients. When Will I Be Paid, And Who Will Pay Me?
When working on a temporary assignment, you are required to submit a timesheet to Conquest by 10:00am each Monday. Conquest will process your pay via EFT and pay slips will be emailed to you.
There’s A Job I Like On Your Website, How Do I Apply?
You can apply by sending your resume to jobs@conquestpersonnel.com.au quoting the reference number of the position you are interested in.
Will My Current Employer Be Notified If I Am Looking For Work?
NO! Conquest will keep your details in the strictest confidence. Your employer will not be notified unless you have granted us permission to contact them as a referee.
When Will You Contact My Referees?
Reference checks are usually conducted after the interview process with the client. Under certain circumstances we may be required to contact referees earlier than this, however, not without your permission.
