We are currently seeking a reliable and motivated all-rounder to join a small office team in a full-time, permanent position. This is a stable role within an established international company, offering consistent hours and a supportive workplace.

About the Role

This position is a mix of customer service and administration. You will assist customers with enquiries, process orders, and support the wider team with general office duties. As part of a small team, you will handle a variety of tasks and work closely with both local and overseas colleagues.

Key Responsibilities

• Answer customer enquiries via phone and email
  
• Prepare quotes and process orders
  
• Organise freight and coordinate deliveries
  
• Support the sales team with administration
  
• Liaise with warehouse and transport providers
  
• Manage customer accounts and resolve issues
  
• Assist with general office and reception duties
  

About You

• Previous experience in customer service or administration
  
• Strong communication skills
  
• Good attention to detail
  
• Comfortable using Microsoft Office and ERP systems (SAP experience an advantage)
  
• Able to manage multiple tasks and work well in a team
  

What's on Offer

• Full-time permanent position
  
• Monday to Friday, 8:30am - 5:00pm
  
• Friendly, team-focused environment
  
• Opportunity to grow within the role
  

If you are looking for a steady role within a well-established company and enjoy working in a team environment, we encourage you to apply.