Accounts Receivable Officer
Altona North, VIC | Full-Time | Office-Based | $65,000
We're looking for a proactive and detail-oriented Accounts Receivable Officer to join a supportive finance team based in Altona North. This is a great opportunity for someone who enjoys building strong customer relationships while staying on top of collections and reporting.
This role is best suited to someone who thrives in a collaborative, in-office environment, working closely with the wider team to keep things running smoothly.
The Role
Reporting to the Senior Accountant, you'll take ownership of the end-to-end accounts receivable function, ensuring timely collections and maintaining positive customer relationships.
Key Responsibilities
- Manage timely debtor collections in line with 30-day trading terms
- Weekly debtor reporting to the Senior Accountant
- Process receipts (cheques, direct deposits, credit cards, webstore downloads)
- Investigate and resolve customer account queries and disputes
- Perform major account reconciliations
- Monitor and manage aged debtors, ensuring DSO targets are met (45-55 days)
- Maintain regular contact with customers via phone and email to drive collections
- Manage accounts on hold and ensure adherence to credit limits
- Process credit applications and support customer requests
- Identify potential bad debts and escalate where required
- General admin duties including filing, scanning, and maintaining accurate records
About You
- Previous experience in an Accounts Receivable or similar role
- Strong communication skills with the ability to build rapport with customers
- Confident handling collections and resolving disputes
- High attention to detail and strong organisational skills
- Ability to prioritise and manage workload effectively
- Comfortable working in a structured, team-oriented office environment
What's on Offer
- Stable, full-time position in a growing business
- Supportive and collaborative team culture
- Convenient Altona North location
- Opportunity to take ownership of your role and make an impact
