Are you a curious, hands-on technical professional who loves problem solving, testing, and working with hardware? We're looking for a driven Research & Development Engineer to join a leading Australian payments technology company. This role plays a key part in ensuring our payment products and devices are reliable, high-performing, and continuously improving.

About the Role

As the R&D Engineer, you'll be responsible for testing, configuring, troubleshooting, and enhancing both hardware and software across our payment technology suite. You'll work closely with the CTO and broader R&D team to support product development, conduct QA testing, and help roll out new hardware and software into the market.

This role suits someone who enjoys working hands-on with devices, analysing logs, solving technical challenges, and contributing to the development of new products.

What You'll Do

• Perform QA testing to ensure products are free from defects across hardware and software.
• Work directly with hardware components to test, configure, and validate functionality.
• Analyse communication and hardware logs to diagnose issues and recommend solutions.
• Develop and implement test scripts for new and existing products.
• Create change management plans and maintain user documentation.
• Troubleshoot hardware, software, networking, and device issues.
• Assist in installing and configuring hardware and software.
• Support the rollout of new payment devices, systems, and associated services.
• Manage multiple projects or incidents simultaneously.
• Collaborate with the CTO and R&D team to ensure all systems meet business needs.

About You

• Strong experience with hardware and software testing methodologies.
• Hands-on technical skills with electronics or electro-mechanical systems.
• QA testing experience.
• Excellent analytical, research, and problem-solving abilities.
• Ability to interpret hardware and communication logs.
• Clear communicator-able to explain technical concepts to all audiences.
• Proactive, detail-focused, and able to work with minimal supervision.
• Experience in Technical Support, Desktop Support, or a similar role.
• Comfortable working across Windows and/or Linux environments.
• Tertiary qualifications in IT, Computer Science, Electronics or equivalent experience is beneficial.
• Experience with cash-handling equipment is a bonus.

Why You'll Love It

• Work with cutting-edge payment technologies.
• Be part of an innovative, supportive team that values problem-solving and creativity.
• Opportunity to contribute to product development and continuous improvement.
• A role where no two days are the same and your technical expertise truly makes an impact.

Apply today and or for a confidential chat please call Alanna 0408 410 474.