We're looking for an experienced Operations Coordinator to join a well-established and supportive operations team, managing import and export shipments from start to finish.

This is a hands-on role suited to someone with a background in freight forwarding or logistics who enjoys taking ownership, working with precision, and delivering exceptional customer service. Hours are Monday to Friday, 8:30am - 5:00pm, with the opportunity to transition to a permanent role for the right candidate.

The Role

Reporting to the Operations Supervisor, your key responsibilities will include:

• Coordinating import and export shipments from booking through to final delivery
• Liaising with customers, suppliers, carriers and overseas offices to ensure smooth shipment execution
• Ensuring compliance with Australian Customs regulations and internal Quality Management System (QMS) procedures
• Organising transport and monitoring shipments to meet customer service standards and KPIs
• Maintaining accurate shipment records, tracking information and system updates
• Processing invoicing within required timeframes
• Reviewing shipment files to ensure accurate costing and profitability
• Proactively communicating with customers regarding shipment updates, delays or changes
• Completing company collections using a company vehicle

About You

To be successful in this role, you will have:

• Previous experience in freight forwarding or logistics (essential)
• Cargo wise experience
• A solid understanding of export operations and documentation
• Excellent attention to detail and strong organisational skills
• Outstanding written and verbal communication skills
• Strong computer skills, including Microsoft Word, Excel and freight management systems
• The ability to prioritise competing deadlines in a fast-paced environment
• A proactive, customer-focused approach with excellent problem-solving skills
• A current Australian Driver's Licence
• Dangerous Goods knowledge (advantageous)

How to apply

If you are looking for a new opportunity and have the desired skills, please click APPLY now.