We're looking for an experienced Operations Coordinator to join a well-established and supportive operations team, coordinating import and export shipments from start to finish.

This is a hands-on opportunity suited to someone with a background in freight forwarding or logistics who enjoys taking ownership, working accurately and delivering excellent customer service. This is a permanent, Monday to Friday opportunity, 8:30am - 5:00pm, with salary negotiable based on experience.

The Role

Reporting to the Operations Supervisor, your key responsibilities will include:

• Coordinating import and export shipments from booking through to final delivery
• Liaising with customers, suppliers, carriers and overseas offices
• Ensuring compliance with Australian Customs regulations and internal QMS procedures
• Organising transport and monitoring shipments against customer service standards and KPIs
• Maintaining accurate shipment records, tracking information and system updates
• Processing invoicing within required timeframes
• Reviewing shipment files for accurate costing and profitability
• Keeping customers informed of shipment updates, delays and changes
• Completing company collections using a company vehicle

About You

To be successful, you will ideally have:

• Previous experience in freight forwarding or logistics (essential)
• Strong understanding of export operations and documentation
• Excellent attention to detail and organisational skills
• Strong written and verbal communication skills
• Confident computer skills, including Microsoft Word, Excel and freight management systems
• The ability to manage competing priorities in a fast-paced environment
• A proactive, customer-focused approach with strong problem-solving skills
• A current Australian Driver's Licence
• Dangerous Goods knowledge would be advantageous

Interested?

If you're looking for a permanent opportunity within a supportive and established team, we'd love to hear from you.

Salary is negotiable based on experience.

For a confidential conversation about the role, please contact Alanah on alanah.fleming@conquestrg.com.au.

Alternatively, click APPLY NOW to submit your application.