Account Manager - Retail | Melbourne

Location: South Yarra | Competitive Salary | Industry: Retail & Interiors

Are you a relationship-driven professional with a passion for sales, client management, and training? We're looking for a dynamic Account Manager to join a leading business in the retail and interiors industry. If you enjoy working closely with retailers, interior designers, and sales teams to drive product success, this could be the perfect opportunity for you!



Why Join Them?

Work with a leading company in the retail and interiors industry.
A supportive and collaborative team environment.
Opportunity to make an impact by driving sales and improving processes.
Career growth potential within a fast-growing organisation.



About the Role

As an Account Manager in the Retail division, you'll play a crucial role in onboarding new clients, providing ongoing support, and ensuring successful implementation of a premium product range. Your key responsibilities will include:

✅ Managing key retail accounts - Working with flooring stores and retail spaces to drive demand for premium products.
✅ Building strong client relationships - Visiting allocated accounts regularly and ensuring sales teams and designers have the tools to confidently sell.
✅ Training and development - Supporting sales consultants and interior designers with education, training, and product knowledge.
✅ Maintaining product displays - Ensuring sample books, point-of-sale materials, and displays are up to date and in excellent condition.
✅ Sales support and analysis - Responding quickly to client requests, troubleshooting job issues, and analysing sales data to improve conversion rates.
✅ Process improvement - Working closely with the operations team to resolve issues affecting order processing and efficiency.
✅ Interstate travel - Assisting with training and account management in other regions when required.

What We're Looking For

✔ A natural relationship builder with strong communication skills.
✔ Highly organised with great attention to detail and process management.
✔ Ability to analyse data, identify trends, and drive sales improvements.
✔ Experience in retail, interior design, or window furnishings (preferred).
✔ Tech-savvy with a high level of computer proficiency.
✔ A proactive, problem-solving mindset with a passion for delivering outstanding service.

If you're ready to take the next step in your career and join a company where you can build strong relationships, drive sales, and make a difference, apply now!